Shipping Policy
At Lifted Presence, we want to make sure your order gets to you safely and as quickly as possible. Please review our shipping policy below before placing your order.
Order Processing
All orders are processed within 1-3 business days after your purchase is completed.
Please note that orders may take slightly longer to process during new releases, restocks, holidays, or high-volume periods.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
- Standard Shipping: 3–7 business days
- Priority Shipping: 1–3 business days
Shipping times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control may occur.
Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you enter an incorrect address, please contact us as soon as possible. We will do our best to correct the address before the order ships, but we cannot guarantee changes can be made after an order has been processed.
Lifted Presence is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Damaged Packages
Once an order has been shipped and handed over to the shipping carrier, Lifted Presence is not responsible for packages that are lost, stolen, or delayed by the carrier.
If your package shows as delivered but you cannot locate it, we recommend checking around your delivery location and contacting the shipping carrier directly.
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damage so we can determine the best way to assist you.