Return Policy

At Lifted Presence, we want you to be happy with your purchase. If you are not completely satisfied with your order, please review our return policy below.

Return Eligibility

We accept returns within 14 days of delivery.

To be eligible for a return, items must:

• Be unworn and unused
• Be in their original condition
• Have all original tags attached
• Not have any stains, odors, damage, or signs of wear
• Be returned in the original packaging when possible

Items that do not meet these requirements may be denied a return.

Non-Returnable Items

The following items are not eligible for return:

• Items that have been worn, washed, or damaged
• Items with stains, odors, or other signs of use
• Final sale items
• Gift cards

How to Start a Return

To request a return, contact us through our Contact Us page within 14 days of receiving your order.

Please include:

• Your order number
• The item(s) you would like to return
• The reason for the return

Once your return request is approved, you will receive instructions on where and how to send your item back.

Do not send an item back without first contacting us and receiving return instructions.

Return Shipping

Customers are responsible for the cost of return shipping unless the item was received damaged, defective, or the wrong item was sent.

Original shipping costs are non-refundable.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.